FAQ

Questions, plain answers

Email on every plan, including Free. WhatsApp on Growth and Pro is coming soon. Every answer stays visible — no accordion.

Product

What is appointment reminder software?

It sends patients a notice before their visit so they remember to come, or can cancel in time. With Orvexify the clinic shares a booking link, email reminders go out automatically, and patients Confirm or Cancel in one click. The dashboard shows who is actually coming — without reminder phone calls.

How does Orvexify reduce no-shows?

Most missed visits are forgotten appointments. Orvexify emails patients 24 hours before, 2 hours before, and 30 minutes before the visit. Patients Confirm or Cancel in one tap, so you can refill a cancelled slot instead of staring at an empty chair. We do not publish a 70% figure. WhatsApp on Growth and Pro is coming soon.

Is Orvexify a full EMR or clinic OS?

No. It is a reminder layer: booking link, automatic email reminders, one-click Confirm / Cancel, and a confirmation dashboard. It does not replace billing, charting, or hospital software.

Which clinics can use Orvexify?

Solo doctors and small clinics that book visits. Free includes 1 doctor. Starter covers 2. Growth goes to 6. Pro is unlimited.

How long does setup take?

Minutes. You share your appointment form link with patients, or staff add phone bookings, and Orvexify handles reminders after that. There is no desktop install and no IT team required.

Reminders

When are appointment reminders sent?

Three times for every appointment: 24 hours before, 2 hours before, and 30 minutes before. Email on every plan, including Free. WhatsApp on Growth and Pro is coming soon — not live today.

Does Orvexify send SMS?

No. Orvexify does not send SMS. Reminders are email on every plan. WhatsApp on Growth and Pro is coming soon.

Do patients need to download an app?

No. They get an email, then tap Confirm or Cancel. No app, no password, no patient login. WhatsApp on Growth and Pro is coming soon.

Can patients reschedule from the reminder?

Not today. The email has Confirm and Cancel only. Reschedule is not live. If they cancel, a person at the clinic can offer the hour to someone else.

Is an opened reminder a confirmed appointment?

No. An open means a mail client fetched something. Confirmed means they tapped Confirm. Cancelled means they tapped Cancel. Pending means no tap yet.

Pricing

How much does Orvexify cost?

Free is $0 — 1 doctor and 15 appointments per calendar month. Starter is $14.99 per month ($149.90 per year). Growth is $29.99 per month ($299.90 per year). Pro is $69 per month ($690 per year). The three paid plans are for sale. No setup fee. Cancel anytime.

Which plan is for sale today?

Create an account on Free with no card. Starter, Growth and Pro are live on Billing. There is no waitlist checkout. Free is not a Stripe plan.

How many doctors are on each plan?

Free includes 1 doctor. Starter includes 2. Growth includes 6. Pro is unlimited. Inactive doctors still occupy a seat until you delete them.

Is there a 3-month free trial or a free plan?

There is a Free plan: 1 doctor and 15 appointments per calendar month, email reminders, no credit card. The old “first 100 clinics get 3 months free” offer is gone. Upgrade from Billing when you need more.

What is the difference between monthly and yearly?

Yearly billing is two months free: you pay 10 months and get 12. Starter yearly is $149.90. Growth yearly is $299.90. Pro yearly is $690. That is a billing discount, not a launch trial. Free stays $0.

Is there a setup fee or a lock-in?

No setup fee and no long-term contract. Cancel anytime. Access lasts until the paid month or year ends. We do not refund a partial unused period, as stated in the Terms.

Account & support

Where do I sign up?

https://orvexify.com/auth/register — not /register. Login is /auth/login.

Can I export my data?

Yes. Clinics own the patient data they enter. CSV export is available. Pro adds extra export options.

How do I get support?

Email support@orvexify.com. We reply on business days. There is no 24/7 live chat.

Ready to turn reminders on?

Free is 1 doctor and 15 appointments a month. Starter is $14.99/month. No credit card to create an account.