Privacy Policy

Last Updated: June 7, 2026

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

We do not sell your dataGDPR & CCPA compliantEncrypted data

Information We Collect

We collect information you provide directly to us, including:

  • Clinic name, address, and contact information
  • Your name, email address, and password
  • Patient names, email addresses, phone numbers
  • Appointment dates, times, and notes
  • Payment information (processed securely via third-party)
  • Communication preferences and settings
  • We do not collect sensitive health information (PHI) beyond basic appointment details.

    Usage Information

    We automatically collect certain information when you use Orvexify:

  • Log data (IP address, browser type, pages visited)
  • Device information (operating system, device type)
  • Usage patterns (features used, time spent)
  • Cookie data and tracking technologies
  • Email open rates and click-through rates (for reminders)
  • This helps us improve our service and user experience.

    How We Use Your Information

    We use your information to:

  • Provide, maintain, and improve Orvexify
  • Send appointment reminders and notifications
  • Process your requests and transactions
  • Send administrative messages (billing, security updates)
  • Analyze usage patterns to enhance features
  • Respond to customer support inquiries
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Data Sharing & Disclosure

    We do not sell your personal information. We may share data with:

  • Service providers (email delivery, hosting, payment processing)
  • Legal authorities when required by law
  • Business transfers (merger, acquisition, or sale of assets)
  • Third-party services have their own privacy policies:

  • Email: Resend / SendGrid
  • Payments: Stripe (coming soon)
  • Hosting: Vercel, Railway
  • We require all third parties to maintain data security.

    Data Security

    We implement industry-standard security measures:

  • Encryption for data in transit (SSL/TLS)
  • Encrypted passwords (bcrypt hashing)
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers with 24/7 monitoring
  • While we strive to protect your data, no method of transmission is 100% secure. We cannot guarantee absolute security.

    Data Retention

    We retain your data as long as your account is active:

  • Active accounts: Data kept for service delivery
  • Canceled accounts: Data retained for 30 days, then permanently deleted
  • Patient data: Deleted upon clinic account deletion
  • Backup retention: Up to 30 days
  • You may request data deletion at any time by contacting support.

    Cookies & Tracking

    We use cookies and similar technologies to:

  • Authenticate users and maintain sessions
  • Remember preferences and settings
  • Analyze usage and improve performance
  • Prevent fraud and enhance security
  • You can control cookies through your browser settings. Disabling cookies may affect service functionality.

    Types of cookies we use:

  • Essential cookies (required for operation)
  • Functional cookies (remember preferences)
  • Analytics cookies (usage tracking)
  • Your Rights

    Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (right to be forgotten)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • To exercise these rights, contact us at support@Orvexify.com. We will respond within 3 days.

    Children's Privacy

    Orvexify is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

    International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

  • Standard contractual clauses
  • Data processing agreements
  • Compliance with applicable data protection laws
  • Email Communications

    We send several types of emails:

  • Appointment reminders (transactional)
  • Confirmation and cancellation notices
  • Billing and account notifications
  • Occasional product updates and tips
  • You can opt out of promotional emails anytime. You cannot opt out of essential service emails (reminders, billing, security).

    Changes to This Privacy Policy

    We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Sending an email to the address associated with your account
  • Posting a notice within the Service
  • Updating the "Last Updated" date at the top of this page
  • Your continued use of Orvexify after changes constitutes acceptance of the new Privacy Policy.

    Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us:

    Email: support@Orvexify.com
    Website: https://Orvexify.com
    Data Protection Officer: support@Orvexify.com
    Built by: FN Developers

    Your Privacy Rights (GDPR & CCPA)

    If you are a resident of the European Economic Area (EEA) or California, you have additional privacy rights:

    Right to AccessRequest a copy of your data
    Right to RectificationCorrect inaccurate data
    Right to ErasureRequest data deletion
    Right to RestrictLimit how we use your data
    Right to PortabilityReceive your data in a readable format
    Right to ObjectOpt out of certain processing

    To exercise these rights, contact us at support@Orvexify.com. We will respond within 30 days.

    🔒

    By using Orvexify, you consent to this Privacy Policy.

    We are committed to protecting your privacy and handling your data responsibly.